ReTiSense Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that use our app?

 

We collect the following information from our users:

 

·       Name

·       Email address

·       Motion data from your device

·       Video capture from your device’s camera

·       Depth information from your iPhone’s TrueDepth camera

 

Additionally, we may calculate and store, or ask you to provide, the following:

 

·       Your foot size measurements

·       Your shoe size measurements

 

 

When do we collect information?

 

Your information is collected in the following ways:

 

Information	Collected when	Where is it stored?	Used for?
Your email	You register on our app	Your device + Our server	Login
Your name	You register on our app	Your device + our server	Signup
Motion data	You perform a 3D scan	Your device	Calculating 3D structure
Video capture data	You perform a 3D scan	Your device	Performing 3D rendering
Depth data	You perform a 3D scan	Your device	Calculating 3D structure
Foot Size measurement	Measured from your foot scan	Your device + our server	Custom insole recommendations
Shoe size measurement	You enter this data	Your device + our server	Custom insole recommendations

 

 

 

How do we use your information?

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

 

·       To provide the best analysis, advice and feedback through our algorithms.

·       To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

 

 

How do we protect visitor information?

 

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

 

We use regular Malware Scanning.

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

 

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

 

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

 

We do not use cookies for tracking purposes

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

 

 

Third Party Disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

 

We use external service providers to store data on the cloud. These providers enable us to save data on servers physically maintained by them through the Platform-as-a-service (PaaS) model, where they do not have access to the data we store on their servers; it is only accessible through your login & password as user, or through our administrative user & password.

 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third party links

 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Google

 

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

 

We have not enabled Google AdSense on our site but we may do so in the future.

 

California Online Privacy Protection Act

 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

 

According to CalOPPA we agree to the following:

Users can visit our site anonymously

Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

 

Users will be notified of any privacy policy changes:

      On User's Web Reports page

 

Users are able to change their personal information:

      By logging in to their account

 

How does our site handle do not track signals?

We don't honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don't honor them because:

We currently do not track users through means of cookies or other methods of tracking.

 

Does our site allow third party behavioral tracking?

It's also important to note that we do not allow third party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)

 

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

 

We do not specifically market to children under 13.

 

Fair Information Practices

 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via in site notification

      Within 7 business days

 

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:

 

To be in accordance with CANSPAM we agree to the following:

 

If at any time you would like to unsubscribe from receiving future emails, you can

and we will promptly remove you from ALL correspondence.

 

 

Contacting Us

 

If there are any questions regarding this privacy policy you may contact us using the information below.

 

ReTiSense LLC

1321 Upland Dr., #4731

Houston, TX 77043

Email: support@retisense.com

 

Last Edited on 2021-01-05